FAQFind answers to most of your questions on SMBEx
SMBEx is an unique online marketplace that helps small and medium business owners that have higher ethical standards to become better visible and tap into a larger audience through a conservative user base. The vision of SMBEx is to connect and grow small businesses from a surviving to a thriving mode in a post-COVID era.
Glad you asked. In the midst of behemoths like Amazon marketplace, eBay and retailer giants like Walmart why another marketplace? While these marketplace consolidates and captures large shares of market they tend of adopt practices to monopolize and obliterate small businesses. On the other hand, small businesses lack the infrastructure to implement their own online businesses in a competitive online market-space. SMBEx facilitates this small business community in a local community with an online infrastructure with the purpose of healthy competition and better services while protecting them from the prying eyes of the behemoths.
SMBEx has several type of listing packages where the services and business are offered featured listings and additional services on a monthly basis. Please refer to the pricing tables for more info.
The businesses depending on the service offering they choose agree to SMBEx terms and conditions that holds them accountable to better quality and ethical standards. SMBEx also does reference checks and audits to ensure that the listed companies and services care enough to be excellent and meet requirements.
The customers and guests have the choice to provide stars, likes, purchase reviews and comments about the services received similar to the eBay and Amazon. SMBEx also conduct regular surveys to assure quality of services.
SMBEx uses the best online encryption available to provide safe environment for all order processing for SMBEx customers.
Yes. Bookings made on SMBEx can be integrated to calendar and tools to streamline the bookings and appointments on common platforms and phone apps. Also for business owners the orders and financial transactions can be integrated, exported and imported to tally with inhouse business tools used internally by small business owners.
Customers are able to prequalify businesses with good stewardship and conveniently book under a single platform. They also get competitive pricing as some services are offered through NGOs and non-profit organizations as well. Besides, community members can also gather loyalty and referral points to be used towards future purchases and discounts.
The business owners are treated with respect and fairness unlike the larger online marketplaces where the small business owners are penalized or suppressed on their network. Business owners on SMBEx also benefit from booking and processing services that can be outsourced to SMBEx thus provide large cost savings for small businesses instead of developing new technology and hiring new personnel.
Secure payment options are available for both buyers and sellers. The customers also have flexibility to choose to pay using credit card, PayPal or directly from customer’s bank account for transactions. They can also view their wallet and all transactions and grow their loyalty value.
Besides the above benefits, the purpose of SMBEx is to support small business by providing mentoring and giving them a safe space and freedom to serve without being suppressed for their conservative views.SMBEx marketplace are businesses that esteem a higher purpose of existence than merely for profits.
